Visitor Satisfaction Survey

We want to make sure that every visit to Freeport is an enjoyable experience. No matter if you came from around the world, across the country, or across town, our goal is to welcome you back to Freeport soon and often. Please take a few moments to share your Freeport experience with us.

Please Note: Any information you share is totally confidential. Our only purpose in gathering this information is to insure a quality experience for all our Freeport visitors. We do not sell or share personal contact information.
How did we do?

Did you have a good time?

Did you find what you wanted?

Were you treated well?

What would you like to see?

When can you come back?
Please fill out as much information below as is convenient. More information helps us provide better customer service. Thanks!
About your visit to Freeport...
About your Freeport Experience...
Main reason you came to Freeport?
How often do you visit?
How long did you stay?
How many meals did you eat here?
What month were you here?
How many people in your group?
My Freeport trip was…
Ease of getting here & around town?
Ability to find general information?
Visitor Guide usefulness?
Was Information Center staff helpful?
How was parking availability?
Ability to find what you wanted?
Just a reminder that all information is strictly confidential.
Attractiveness of the town?
Cleanliness / tidy appearance?
Overall feeling of welcome?
Overall customer service rating?
Meeting your expectations?
Pleased with your visit to Freeport?
About you, if you please...
Please share any general comments in the text box below.
What age group are you in?
Your occupational category?
General income range?
Where are you from?
Hobby or interests?
Adding to your experience...
What sort of events and activities do you find of interest?
(Check as many as apply)
Other:
For serious shoppers...
In the text box below please tell us which retailers you most remember visiting.
Where was your best shopping experience? Why?
Where was your least favorable experience? Why?
Were you Comfy?
Amenities you would add...
What additional brand names would you want to see in Freeport?
List all you'd like in the text box below...
Please tell us what will make your Freeport visit more enjoyable. What amenities would you like to see added or increased. List as many as you like in the text box below...
Thank you for your time and assistance. Here in Freeport we are sincerely dedicated to constantly improving customer service. We want to offer you an even more enjoyable visit when you return. Please feel free to contact us with any suggestions we may not have covered in this survey.
Overall Customer Satisfaction Rating...
How did we do? Choose a general rating from the dropdown or add your own personal comments and recommendations. Thanks.
Enter comments at the right...
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Events & Festivals
Museums & Library
Historical info & sites
Arts, Artisan & Cultural
Concerts / Music
Theater & performing arts
Recreational / Sports activities
Attractions / Tours